# Cian

> Cian turns inbound emails into supervised AI workflows for regulated organisations.

## Official Site

- Website: https://getcian.com/
- Cian.Cymru deployment: https://cian.cymru/
- Contact: cian@cian.cymru

## What Cian Is

Cian is a supervised AI email workflow platform for regulated organisations, public
sector teams and knowledge-heavy service environments. It helps teams turn inbound
emails into controlled workflows grounded in approved organisational knowledge.

## Core Capabilities

- Inbound email triage and workflow creation.
- Retrieval of approved policies, procedures, templates and organisational knowledge.
- Drafted responses grounded in approved context.
- Human review and approval before important actions.
- Private learning from human edits.
- Controlled agentic operations inside workflow boundaries.
- Audit-ready logging for accountability and compliance.

## Cian.Cymru

Cian.Cymru is the first deployment of Cian. It focuses on Welsh-language public
sector workflows, where organisations face compliance obligations, staffing pressure
and high standards for trust.

## Intended Users

- Public sector teams.
- Housing and civic support organisations.
- Healthcare and NHS bodies.
- Universities and student service teams.
- Regulated enterprises with knowledge-heavy communication workflows.

## Positioning

Cian is not uncontrolled AI autonomy. It is a supervised workflow layer for regulated
teams that need accuracy, trust and compliance. The product combines approved
knowledge, human approval, private organisational memory, audit logs and controlled
agentic execution.

## Key Terms

supervised AI workflows, inbound email automation, regulated organisations, public
sector AI, Welsh-language workflows, human-in-the-loop AI, agentic workflows, approved
knowledge, audit-ready workflow automation, Cian.Cymru.

## Last Updated

2026-06-03